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Using patient feedback to drive quality improvement in hospitals: a qualitative study.
BMJ Open. 2020 Oct 23;10(10):e037641. doi: 10.1136/bmjopen-2020-037641.
BMJ Open. 2020.
PMID: 33099495
Free PMC article.
How do hospitals engage patients and family members in quality management? A grounded theory study of hospitals in Brazil.
Saut AM, Berssaneti FT, Ho LL, Berger S.
Saut AM, et al.
BMJ Open. 2022 Aug 19;12(8):e055926. doi: 10.1136/bmjopen-2021-055926.
BMJ Open. 2022.
PMID: 35985775
Free PMC article.
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Evaluating the impact of accreditation on Brazilian healthcare organizations: A quantitative study.
Saut AM, Berssaneti FT, Moreno MC.
Saut AM, et al.
Int J Qual Health Care. 2017 Oct 1;29(5):713-721. doi: 10.1093/intqhc/mzx094.
Int J Qual Health Care. 2017.
PMID: 28992152
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Is there any link between accreditation programs and the models of organizational excellence?
Berssaneti FT, Saut AM, Barakat MF, Calarge FA.
Berssaneti FT, et al. Among authors: saut am.
Rev Esc Enferm USP. 2016 Jul-Aug;50(4):650-657. doi: 10.1590/S0080-623420160000500016.
Rev Esc Enferm USP. 2016.
PMID: 27680052
Free article.
English, Portuguese.
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How did healthcare professionals define patient engagement in quality management? A survey study.
Saut AM, Ho LL, Berger S, Berssaneti FT.
Saut AM, et al.
BMC Health Serv Res. 2023 Feb 20;23(1):173. doi: 10.1186/s12913-023-09098-z.
BMC Health Serv Res. 2023.
PMID: 36803492
Free PMC article.
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