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Impact of Covid-19 on passengers and airlines from passenger measurements: Managing customer satisfaction while putting the US Air Transportation System to sleep.
Transp Res Interdiscip Perspect. 2020 Sep;7:100179. doi: 10.1016/j.trip.2020.100179. Epub 2020 Sep 4.
Transp Res Interdiscip Perspect. 2020.
PMID: 34173460
Free PMC article.
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