[2008 Shanghai Customer Satisfaction Survey report of after-sales service for medical imaging equipments]

Zhongguo Yi Liao Qi Xie Za Zhi. 2009 Jul;33(4):297-300.
[Article in Chinese]

Abstract

To improve the after-sales service, a survey aimed at the after-serveis of 3 kinds of medical equipment is applied among 68 hospitals in Shanghai Area in 2008.The Stat. and analysis results are showed in the paper, which will certainly channel off suppliers to set up a harmonious market together.

Publication types

  • English Abstract
  • Research Support, Non-U.S. Gov't

MeSH terms

  • China
  • Consumer Behavior / statistics & numerical data*
  • Data Collection
  • Product Surveillance, Postmarketing*