Types of demands and well-being in correctional officers: The protective role of psychological capital

Work. 2022;73(1):165-180. doi: 10.3233/WOR-205100.

Abstract

Background: Correctional officers' personal resources, such as psychological capital (PsyCap), may help them better manage their work environment in the penitentiary; however, there is limited research on the relationship between indicators of well-being and types of demands in this cohort and whether this relationship depends on PsyCap.

Objective: The aim of this study was to examine three types of demands (job, personal, and group) and the effect of each on three indicators of low well-being: burnout, physical and mental health complaints. We also tested the potential moderating role of PsyCap in the relationship between the three types of demands and indicators of well-being.

Methods: The potential moderating role of personal resources (PsyCap) between demands and well-being was tested via hierarchical multiple regression on a sample of 350 correctional officers.

Results: Results show that psychological capital attenuates the effect of personal distress and negative team relationships on all three indicators of low well-being. Psychological capital also moderates the relation between work-family conflict and mental health complaints. However, it does not act as a moderator between work-family conflict and burnout or physical health complaints.

Conclusions: The findings are of value because they emphasize the importance of psychological capital, as a personal and malleable resource, for the occupational health of correctional officers.

Keywords: Correctional officers; demands; personal resources; psychological capital; well-being.

MeSH terms

  • Burnout, Professional*
  • Cross-Sectional Studies
  • Family Conflict
  • Humans
  • Prisons
  • Surveys and Questionnaires
  • Workplace / psychology