Objective: The aim: To investigate the obtaining of psychosocial support by citizens during the COVID-19 pandemic in Ukraine using a cross-sectional study assessing the socio-demographic characteristics of the respondents.
Patients and methods: Materials and methods: It was developed and used the authors' questionnaire "Socio-psychological support during the COVID-19 pandemic in Ukraine". Data processing used Nonparametric Mann-Whitney analysis of variance and one-way Kruskal-Wallis analysis of variance (SPSS 26.0).
Results: Results: The study was conducted from October 2020 to May 2021 and sampled 100 individuals. Significant differences in the studied features are revealed. Gender: women have a more prosperous and broader range of contacts to discuss fears and anxieties during quarantine; suffer more from emotional loss; have more need to be heard and to be taken care of, with no criticism; are more experienced in professional psychological help obtaining; communicate with internal migrants more often. Age: young respondents (19-24 y.o.) suffer more from pandemic losses in the areas of spirituality and friendship; however, more often and more effectively use the means of online psychological support; older respondents are more likely to receive support from an important community and through meditation. Living conditions: living alone, citizens experience more pandemic stress, suffer from losses in personal life and friendship, and consider participation in challenge activities as the most convenient form of support. Place of residence: living in the rural areas is associated with a narrow circle of citizens' contacts to discuss their plans for leisure; more significant damage from pandemic losses in health; lack of support in the form of understanding themselves and their conditions. Education: higher education affects a broader circle of communication; more minor financial losses; willingness to share traumatic stories for art therapy. Financial satisfaction promotes the exchange of ideas between users of online psychological support.
Conclusion: Conclusions: The identified conditionality of psychosocial support obtaining by socio-demographic indicators can be used in the development of psychosocial support interventions during a pandemic for Ukrainian citizens by the public and private sectors, particularly in creating specialized smartphone applications, adapting playback theatre in the online space, creating gender-sensitive online programs to integrate IDPs into local communities.
Keywords: art therapy; community participation; mental health; sex differences; telehealth.