A systematic literature review and lexicometric analysis on overtourism: Towards an ambidextrous perspective

Damien Chaney; Hugues Séraphin

doi:10.1016/j.jenvman.2023.119123

A systematic literature review and lexicometric analysis on overtourism: Towards an ambidextrous perspective

J Environ Manage. 2023 Dec 1:347:119123. doi: 10.1016/j.jenvman.2023.119123. Epub 2023 Sep 29.

Authors

Damien Chaney¹, Hugues Séraphin²

Affiliations

¹ EM Normandie Business School, Metis Lab, France. Electronic address: dchaney@em-normandie.fr.
² Oxford Brookes University - Business School, UK. Electronic address: hseraphin@brookes.ac.uk.

PMID: 37778061
DOI: 10.1016/j.jenvman.2023.119123

Abstract

While overtourism is a relatively recent term, it has nevertheless triggered a large number of publications because of its human, environmental and social challenges. This systematic review therefore aims to take stock of the literature on overtourism. A lexicometric analysis based on 236 articles reveals that research on overtourism is highly concentrated and articulated around three main themes: the management, the experience, and the context of overtourism. The findings also suggest that academic research has so far focused on the negative impacts of overtourism. Subsequently, this study is calling for an ambidextrous approach, taking into account both the negative effects of overtourism, while also considering it as an opportunity in addressing the problem.

Keywords: Ambidextrous approach; Literature review; Overtourism; Sustainable tourism; Tourism development; Tourism perception.

Publication types

Review