Sentiment Analysis on Tweets about Diabetes: An Aspect-Level Approach

Comput Math Methods Med. 2017:2017:5140631. doi: 10.1155/2017/5140631. Epub 2017 Feb 19.

Abstract

In recent years, some methods of sentiment analysis have been developed for the health domain; however, the diabetes domain has not been explored yet. In addition, there is a lack of approaches that analyze the positive or negative orientation of each aspect contained in a document (a review, a piece of news, and a tweet, among others). Based on this understanding, we propose an aspect-level sentiment analysis method based on ontologies in the diabetes domain. The sentiment of the aspects is calculated by considering the words around the aspect which are obtained through N-gram methods (N-gram after, N-gram before, and N-gram around). To evaluate the effectiveness of our method, we obtained a corpus from Twitter, which has been manually labelled at aspect level as positive, negative, or neutral. The experimental results show that the best result was obtained through the N-gram around method with a precision of 81.93%, a recall of 81.13%, and an F-measure of 81.24%.

MeSH terms

  • Algorithms
  • Attitude*
  • Databases, Factual
  • Diabetes Mellitus / diagnosis*
  • Diabetes Mellitus / therapy*
  • Emotions
  • Humans
  • Internet
  • Language
  • Linguistics
  • Medical Informatics
  • Models, Statistical
  • Patient Education as Topic / methods*
  • Peer Group
  • Reproducibility of Results
  • Semantics
  • Social Media*
  • Social Support
  • Support Vector Machine