We investigated how ideologically polarized civil society organizations (CSOs) in Turkey use Twitter. We analyzed tweets from 20 CSOs in Turkey for a period of 7 months by using the Information-Community-Action framework. For all types of CSOs, the number of information tweets was higher than the number of action tweets, which, in turn, was higher in number than the community tweets. Religious/conservative and anti-government CSOs posted significantly more tweets than secular and pro-government CSOs, respectively. Religious/conservative and pro-government CSOs posted more information and community tweets than secular and anti-government CSOs, respectively. The number of anti-government CSOs' action tweets was higher than that of pro-government CSOs. We, therefore, propose that the ideological stance of a CSO is a factor affecting the content of its tweets in societies where CSOs are politically polarized.
Keywords: Civil society organizations; Polarization; Turkey; Twitter.
© The Author(s), under exclusive licence to Springer Nature Switzerland AG 2022, Springer Nature or its licensor holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.