Identifying the impact of audit and feedback on the professional role of the nurse and psychological well-being: An integrative systematic review

Nurs Health Sci. 2024 Mar;26(1):e13095. doi: 10.1111/nhs.13095.

Abstract

This systematic review aimed to critically synthesis evidence to identify the impact that audit and feedback processes have on the professional role of the nurse and psychological well-being. Little is known about the extent to which audit and feedback processes can positively or negatively impact the professional role of the nurse and psychological well-being. An integrative systematic review was conducted. Covidence systematic review software was used to manage the screening process. Data extraction and methodological quality appraisal were conducted in parallel, and a narrative synthesis was conducted. Nurse participation and responsiveness to audit and feedback processes depended on self-perceived motivation, content, and delivery; and nurses viewed it as an opportunity for professional development. However, audit was reported to negatively impact nurses' psychological well-being, with impacts on burnout, stress, and demotivation in the workplace. Targeting framing, delivery, and content of audit and feedback is critical to nurses' satisfaction and successful quality improvement.

Keywords: audit; feedback; nursing; professional role; psychological well-being; systematic review.

Publication types

  • Systematic Review
  • Review

MeSH terms

  • Burnout, Psychological
  • Feedback
  • Humans
  • Motivation
  • Professional Role*
  • Psychological Well-Being*