Why do physicians go to work when they are sick? Presenteeism at different career stages

J Healthc Qual Res. 2024 Mar-Apr;39(2):100-108. doi: 10.1016/j.jhqr.2024.01.004. Epub 2024 Feb 23.

Abstract

Introduction and objective: Physicians find it difficult to take on the role of the patient and they show unusual behaviors when ill. One of these behaviors is presenteeism, which is working while sick. The objective of this research is to analyze the factors that contribute to the phenomenon of presenteeism in Spanish physicians.

Material and methods: Mixed methodology study: one national survey through the General Council of Medical Associations website (quantitative part), 22 semistructured interviews with sick residents and practicing physicians, and three focus groups involving professionals from the occupational health services (qualitative). A bivariate analysis using parametric and non-parametric tests. The significance level was p<0.05 (95% confidence interval). Qualitative analysis using the comparative-constant method until saturation of information.

Results: Presenteeism is reported by 89.4% of doctors who responded to the survey, and it is more common among women. Contributing factors include fear of overburdening colleagues (the main reason and more common among women 58.14% vs 48.35%), self-perception of doing one's duty (the second reason and more common among men, 44.63% vs 33.14%) and economic impact and difficulty in accepting the role of a sick person. This behavior has an impact on patient safety, and is part of the hidden curriculum that also affects the training of medical professionals.

Conclusions: Presenteeism is a widespread and accepted practice among medical professionals. Although normalized, and even appreciated as a way to avoid overburdening colleagues, presenteeism has important implications for clinical ethics and patient safety.

Keywords: Médico enfermo; Médicos; Occupational health; Patient safety; Physicians; Presenteeism; Presentismo; Salud laboral; Seguridad del paciente; Sick doctor.

MeSH terms

  • Cross-Sectional Studies
  • Fear
  • Female
  • Humans
  • Male
  • Physicians*
  • Presenteeism*
  • Surveys and Questionnaires