Unlocking human-robot synergy: The power of intent communication in warehouse robotics

Appl Ergon. 2024 May:117:104248. doi: 10.1016/j.apergo.2024.104248. Epub 2024 Feb 13.

Abstract

As autonomous mobile robots (AMR) are introduced into workspace environments shared with people, effective human-robot communication is critical to the prevention of injury while maintaining a high level of productivity. This research presents an empirical study that evaluates four alternative methods for communicating between an autonomous mobile robot and a human at a warehouse intersection. The results demonstrate that using an intent communication system for human-AMR interaction improves objective measures of productivity (task time) and subjective metrics of trust and comfort.

Keywords: Human-robot interaction (HRI); Intent communication; Warehouse systems.

MeSH terms

  • Communication
  • Empirical Research
  • Humans
  • Intention
  • Robotics*
  • Trust