Health system performance assessment: embedding resilience through performance intelligence

Dionne Kringos; Damir Ivanković; Erica Barbazza; Niek Klazinga; Óscar Brito Fernandes

doi:10.1093/intqhc/mzae010

Health system performance assessment: embedding resilience through performance intelligence

Int J Qual Health Care. 2024 Feb 16;36(1):mzae010. doi: 10.1093/intqhc/mzae010.

Authors

Dionne Kringos^{1

2

3}, Damir Ivanković^{1

2

3}, Erica Barbazza^{1

2

3}, Niek Klazinga^{1

2

3}, Óscar Brito Fernandes^{1

2

3}

Affiliations

¹ Public and Occupational Health, Amsterdam UMC Location University of Amsterdam, Meibergdreef 9, Amsterdam, the Netherlands.
² Quality of Care, Amsterdam Public Health research institute, Amsterdam, the Netherlands.
³ WHO Collaborating Centre for Quality and Equity in Primary Health Care Systems, University of Amsterdam, Amsterdam, the Netherlands.

Abstract

Health systems around the world are facing challenges in achieving their goals. In the wake of the coronavirus disease pandemic, the need for resilient health systems has become even more apparent. This article argues that embedding resilience into health system performance assessment (HSPA) frameworks can be a valuable approach for improving health system performance. This perspective examines key challenges threatening health systems and makes a case for the continued relevance of HSPA by embedding resilience-related performance intelligence.

Keywords: Data-driven decision making; Digitalisation; Health information; Health system resilience; Performance measurement; Stakeholder engagement.

MeSH terms

Humans
Intelligence
Pandemics
Resilience, Psychological*