Training in new forms of human-AI interaction improves complex working memory and switching skills of language professionals

Front Artif Intell. 2023 Nov 17:6:1253940. doi: 10.3389/frai.2023.1253940. eCollection 2023.

Abstract

AI-related technologies used in the language industry, including automatic speech recognition (ASR) and machine translation (MT), are designed to improve human efficiency. However, humans are still in the loop for accuracy and quality, creating a working environment based on Human-AI Interaction (HAII). Very little is known about these newly-created working environments and their effects on cognition. The present study focused on a novel practice, interlingual respeaking (IRSP), where real-time subtitles in another language are created through the interaction between a human and ASR software. To this end, we set up an experiment that included a purpose-made training course on IRSP over 5 weeks, investigating its effects on cognition, and focusing on executive functioning (EF) and working memory (WM). We compared the cognitive performance of 51 language professionals before and after the course. Our variables were reading span (a complex WM measure), switching skills, and sustained attention. IRSP training course improved complex WM and switching skills but not sustained attention. However, the participants were slower after the training, indicating increased vigilance with the sustained attention tasks. Finally, complex WM was confirmed as the primary competence in IRSP. The reasons and implications of these findings will be discussed.

Keywords: AI-related technologies; automatic speech recognition (ASR); cognition; executive function (EF); human-AI interaction (HAII); interlingual respeaking (IRSP); working memory (WM).

Grants and funding

This study was part of the ESRC-funded SMART project (Shaping Multilingual Access through Respeaking Technology, ES/T002530/1, 2020–2023).