Knowledge risk management in banks - An area for improving organizational performance

Susanne Durst; Samuel Foli; Maura La Torre; Michele Borgia

doi:10.1016/j.heliyon.2023.e22064

Knowledge risk management in banks - An area for improving organizational performance

Heliyon. 2023 Nov 4;9(11):e22064. doi: 10.1016/j.heliyon.2023.e22064. eCollection 2023 Nov.

Authors

Susanne Durst¹, Samuel Foli¹, Maura La Torre², Michele Borgia²

Affiliations

¹ Department of Business Administration, Reykjavik University, Menntavegur 1, 102 Reykjavik, Iceland.
² Department of Management and Business Administration, University "G. D'Annunzio" of Chieti-Pescara, Viale Pindaro, 42, 65127 Pescara, Italy.

Abstract

Research on the topic of knowledge risks and their management in organizations is still very scarce, this also applies to empirical studies. However, to avoid the uncritical acceptance of empirical results, replication studies play a crucial role in science. Therefore, this study represents a replication study of the type of empirical generalization of the paper by Durst et al. (2019) which studied knowledge risk management (KRM) in private and public organizations. Considering the KRM and performance assumptions underlying the original study and the methodology used, the results at that time are reviewed using new data from 103 Italian cooperative banks. This paper contributes to the study of risks related to knowledge and its theoretical development by providing new empirical evidence from a different cultural, geographical and institutional context. Furthermore, it emphasizes the importance of replication studies for knowledge accumulation and theory development in management science.

Keywords: Agility; Banks; Innovativeness; Knowledge management; Knowledge risk management; Organizational performance; Replication study; Responsiveness.