Usability study of a smart transfer-assistive robot with dual arms for care workers

Disabil Rehabil Assist Technol. 2023 Nov 29:1-7. doi: 10.1080/17483107.2023.2285427. Online ahead of print.

Abstract

Purpose: The predicted global labor shortages and health problems for long-term care workers can be addressed by care robots. We have developed a smart transfer-assistive robot with dual arms to assist in patient transfers. This study aims to evaluate the effectiveness and usability of a transfer-assistive robot with dual arms for long-term care workers in the Living Lab of Kyung Hee University.

Methods: Long-term care workers (N = 15) transferred healthy adults using the transfer-assistive robot and subsequently reported the workload differences of manual care and the transfer-assistive robot, as measured by the Borg rating of the perceived exertion scale (RPE) and the NASA Task Load Index (NASA-TLX). They also completed questionnaires on the usability of transfer-assistive robots and open-ended interviews. The RPE and NASA-TLX values for each task were compared using the Wilcoxon signed-rank test, and descriptive statistics were used to calculate demographics and usability.

Results: The RPE scale indicated that the perceived physical burden was significantly reduced when using the transfer-assistive robot compared with the manual method. The robot-aided transfer method significantly reduced the physical demand in the NASA-TLX subscales. In the usability test, the averages for safety, operability, and satisfaction were all three points or higher, indicating a positive result.

Conclusion: This study demonstrates that a transfer-assistive robot has the potential to reduce physical stress and the risk of work-related musculoskeletal disorders in long-term care workers. This study shows that the robot is effective for long-term care workers suffering from the burden of the transferring/lifting action, emphasizing the need to introduce a transfer-assistive robot into the care field in South Korea.

Keywords: Care robot; assistive technology; long-term care worker; transfer-assistive robot; usability; workload.

Plain language summary

Transfer-assistive robots are expected to alleviate the burden of transferring and lifting actions for long-term care workers.These results emphasize the need to introduce transfer-assistive robots in the care field.Ongoing attention to the usability study of transfer-assistive robots may be valuable in improving the work environment of long-term care workers and the quality of care services provided to care receivers.