AI Alone Will Not Reduce the Administrative Burden of Health Care

Kevin A Schulman; Perry Kent Nielsen Jr; Kavita Patel

doi:10.1001/jama.2023.23809

AI Alone Will Not Reduce the Administrative Burden of Health Care

JAMA. 2023 Dec 12;330(22):2159-2160. doi: 10.1001/jama.2023.23809.

Authors

Kevin A Schulman^{1

2}, Perry Kent Nielsen Jr³, Kavita Patel^{1

4}

Affiliations

¹ The Clinical Excellence Research Center, Department of Medicine, Stanford University, Palo Alto, California.
² The Graduate School of Business, Stanford University, Palo Alto, California.
³ The Department of Health Policy, Stanford University, Palo Alto, California.
⁴ The Biodesign Program, Stanford University, Palo Alto, California.

PMID: 37971721
DOI: 10.1001/jama.2023.23809

No abstract available

Plain language summary

This Viewpoint considers AI’s limits in solving the medical billing quagmire and argues that standardizing health insurance claim forms and simplifying billing must occur before AI can shoulder the load.

Publication types

Research Support, Non-U.S. Gov't

MeSH terms

Artificial Intelligence*
Delivery of Health Care* / organization & administration
Health Facilities