Measuring people's views on health system performance: Design and development of the People's Voice Survey

Todd P Lewis; Neena R Kapoor; Amit Aryal; Rodrigo Bazua-Lobato; Susanne Carai; Emma Clarke-Deelder; Kevin Croke; Rashmi Dayalu; Laura Espinoza-Pajuelo; Günther Fink; Patricia J Garcia; Ezequiel Garcia-Elorrio; Theodros Getachew; Prashant Jarhyan; Munir Kassa; Soon Ae Kim; Agustina Mazzoni; Jesus Medina-Ranilla; Sailesh Mohan; Gebeyaw Molla; Mosa Moshabela; Inbarani Naidoo; Jacinta Nzinga; Juhwan Oh; Emelda A Okiro; Dorairaj Prabhakaran; Javier Roberti; Gillian SteelFisher; Tefera Taddele; Ashenif Tadele; Xiaohui Wang; Roman Xu; Hannah H Leslie; Margaret E Kruk

doi:10.1371/journal.pmed.1004294

Measuring people's views on health system performance: Design and development of the People's Voice Survey

PLoS Med. 2023 Oct 6;20(10):e1004294. doi: 10.1371/journal.pmed.1004294. eCollection 2023 Oct.

Authors

Todd P Lewis¹, Neena R Kapoor¹, Amit Aryal^{2

3}, Rodrigo Bazua-Lobato¹, Susanne Carai⁴, Emma Clarke-Deelder², Kevin Croke¹, Rashmi Dayalu¹, Laura Espinoza-Pajuelo⁵, Günther Fink^{2

3}, Patricia J Garcia⁵, Ezequiel Garcia-Elorrio⁶, Theodros Getachew⁷, Prashant Jarhyan⁸, Munir Kassa⁹, Soon Ae Kim¹⁰, Agustina Mazzoni⁶, Jesus Medina-Ranilla⁵, Sailesh Mohan^{8

11

12}, Gebeyaw Molla⁷, Mosa Moshabela¹³, Inbarani Naidoo¹⁴, Jacinta Nzinga¹⁵, Juhwan Oh¹⁶, Emelda A Okiro^{17

18}, Dorairaj Prabhakaran^{8

11}, Javier Roberti^{6

19}, Gillian SteelFisher²⁰, Tefera Taddele⁷, Ashenif Tadele⁷, Xiaohui Wang²¹, Roman Xu²², Hannah H Leslie²³, Margaret E Kruk¹

Affiliations

¹ Department of Global Health and Population, Harvard T.H. Chan School of Public Health, Boston, Massachusetts, United States of America.
² Department of Epidemiology and Public Health, Swiss Tropical and Public Health Institute, Allschwil, Switzerland.
³ University of Basel, Basel, Switzerland.
⁴ Division of Country Health Policies and Systems, WHO Athens Quality of Care Office World Health Organization Regional Office for Europe, Athens, Greece.
⁵ School of Public Health, Cayetano Heredia University, Lima, Peru.
⁶ Institute for Clinical Effectiveness and Health Policy, Buenos Aires, Argentina.
⁷ Health System & Reproductive Health Research Directorate, Ethiopian Public Health Institute, Addis Ababa, Ethiopia.
⁸ Public Health Foundation of India (PHFI), Gurugram, Haryana, India.
⁹ Minister's Office, Ministry of Health, Addis Ababa, Ethiopia.
¹⁰ Research & Training Center, Korea Foundation for International Healthcare, Seoul, South Korea.
¹¹ Centre for Chronic Disease Control (CCDC), New Delhi, India.
¹² Deakin University, Melbourne, Victoria, Australia.
¹³ School of Nursing and Public Health, College of Health Sciences, University of KwaZulu-Natal, Durban, South Africa.
¹⁴ Centre for Community Based Research, Human and Social Capabilities Division, Human Sciences Research Council, Durban, South Africa.
¹⁵ Health Economics Research Unit, KEMRI-Wellcome Trust Research Programme, Nairobi, Kenya.
¹⁶ Department of Medicine, Seoul National University College of Medicine, Seoul, South Korea.
¹⁷ Population Health Unit, KEMRI-Wellcome Trust Research Programme, Nairobi, Kenya.
¹⁸ Centre for Tropical Medicine & Global Health, Nuffield Department of Medicine, University of Oxford, Oxford, United Kingdom.
¹⁹ Epidemiology and Public Health Research Centre, National Council for Scientific and Technical Research, Buenos Aires, Argentina.
²⁰ Department of Health Policy and Management, Harvard TH Chan School of Public Health, Boston, Massachusetts, United States of America.
²¹ Department of Social Medicine and Health Management, School of Public Health, Lanzhou University, Lanzhou, China.
²² Department of Health Management, School of Health Management, Southern Medical University, Guangzhou, China.
²³ Division of Prevention Science, University of California, San Francisco, California, United States of America.

Abstract

Todd Lewis and co-authors discuss development and use of the People's Voice Survey for health system assessment.

Copyright: © 2023 Lewis et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

MeSH terms

Delivery of Health Care*
Humans
Surveys and Questionnaires*

Abstract

MeSH terms

Grants and funding