In recent years, systems have been developed to monitor online content and remove abusive, offensive or hateful content. Comments in online social media have been analyzed to find and stop the spread of negativity using methods such as hate speech detection, identification of offensive language or detection of abusive language. We define hope speech as the type of speech that is able to relax a hostile environment and that helps, gives suggestions and inspires for good to a number of people when they are in times of illness, stress, loneliness or depression. Detecting it automatically, in order to give greater diffusion to positive comments, can have a very significant effect when it comes to fighting against sexual or racial discrimination or when we intend to foster less bellicose environments. In this article we perform a complete study on hope speech, analyzing existing solutions and available resources. In addition, we have generated a quality resource, SpanishHopeEDI, a new Spanish Twitter dataset on LGBT community, and we have conducted some experiments that can serve as a baseline for further research.
Keywords: Diversity and inclusion; Hope speech; Language that promotes equality; Language that relaxes hostile environments; Natural language processing.
© The Author(s) 2023.