Appointment Scheduling (AS), typically serves as the basis for the majority of non-urgent healthcare services and is a fundamental healthcare-related procedure which, if done correctly and effectively, can lead to significant benefits for the healthcare facility. The main objective of this work is to present ClinApp, an intelligent system able to schedule and manage medical appointments and collect medical data directly from patients.
Keywords: Chatbot; Conversational Agent; Medical Appointment Management; Medical Appointment Scheduling; Medical Data Management; Medical Questionnaire.