Effects of patient beliefs regarding the need for antibiotics and prescribing outcomes on patient satisfaction in urgent-care settings

Michael J Cziner; Daniel E Park; Rana F Hamdy; Laura A Rogers; Monique M Turner; Cindy M Liu

doi:10.1017/ash.2023.161

Effects of patient beliefs regarding the need for antibiotics and prescribing outcomes on patient satisfaction in urgent-care settings

Antimicrob Steward Healthc Epidemiol. 2023 Apr 26;3(1):e83. doi: 10.1017/ash.2023.161. eCollection 2023.

Authors

Michael J Cziner¹, Daniel E Park¹, Rana F Hamdy^{1

2

3}, Laura A Rogers¹, Monique M Turner⁴, Cindy M Liu¹

Affiliations

¹ Antibiotic Resistance Action Center, Department of Environmental and Occupational Health, Milken Institute School of Public Health, George Washington University, Washington, DC.
² Division of Infectious Diseases, Children's National Hospital, Washington, DC.
³ Department of Pediatrics, George Washington University School of Medicine and Health Sciences, Washington, DC.
⁴ Department of Communication, Michigan State University, East Lansing, Michigan.

Abstract

We studied how patient beliefs regarding the need for antibiotics, as measured by expectation scores, and antibiotic prescribing outcome affect patient satisfaction using data from 2,710 urgent-care visits. Satisfaction was affected by antibiotic prescribing among patients with medium-high expectation scores but not among patients with low expectation scores.