The impacts of COVID-19 on the cruise industry based on an empirical study in China

Jingen Zhou; Shu-Ling Peggy Chen; Wenming Wendy Shi; Maneerat Kanrak; Jiawei Ge

doi:10.1016/j.marpol.2023.105631

The impacts of COVID-19 on the cruise industry based on an empirical study in China

Mar Policy. 2023 Jul:153:105631. doi: 10.1016/j.marpol.2023.105631. Epub 2023 Apr 13.

Authors

Jingen Zhou¹, Shu-Ling Peggy Chen¹, Wenming Wendy Shi¹, Maneerat Kanrak², Jiawei Ge³

Affiliations

¹ Department of Maritime and Logistics Management, Australian Maritime College, University of Tasmania, Newnham, Australia.
² Faculty of Interdisciplinary Studies, Khon Kaen University, Thailand.
³ College of Transport and Communications, Shanghai Maritime University, China.

Abstract

The coronavirus disease 2019 (COVID-19) pandemic has had an unprecedented impact on the entire cruise industry. This research aims to provide an understanding of the impacts of COVID-19 on the cruise industry from various stakeholders and recommend corresponding post-COVID recovery strategies for building a sustainable cruise industry. By conducting 22 semi-structured interviews in Shanghai, China and analysing the interview data using content analysis, this research finds five aspects of the impacts that are worth discussing, namely social, health and well-being, regulatory, operational, and financial aspects. Key findings include the impacts of different stakeholders' opinions, the problems existing in the current cruise industry, and the potential for future improvement. Recommendations and recovery strategies are proposed to mitigate the negative impacts. This research not only explores the impact of COVID-19 on cruise tourism and fosters recommendations in the most fast-developing region (China) but also facilitates researchers and policymakers to understand the effects of the pandemic and proposes future risk mitigation strategies.

Keywords: COVID-19; China; Cruise industry; Impact; Pandemic; Strategy; Sustainable.