Addressing message fatigue for encouraging COVID-19 vaccination

J Commun Healthc. 2023 Oct;16(3):298-303. doi: 10.1080/17538068.2023.2207246. Epub 2023 Apr 28.

Abstract

During the prolonged COVID-19 pandemic, health communication researchers and practitioners should be aware of the unintended effects of message fatigue. Message fatigue is a motivational state caused by repeated and prolonged exposure to similar health-related messages that induces resistance to health behaviors. Messages encouraging COVID-19 vaccination tend to focus on scientific evidence and efficacy information. However, prolonged exposure to similarly framed repeated pro-COVID-19 vaccination messages may cause message fatigue, generate psychological reactance, and lead to ineffective persuasive outcomes. Scholars of message fatigue argue that health communication practitioners should select a less common frame to reduce fatigue responses and increase favorable attitudes toward message recommendations. Entering the second year since COVID-19 vaccination has begun, to reduce message fatigue, future pro-COVID-19 vaccination communication should increase the diversity of messages different than the frequently used types. This opinion piece proposes alternative dissemination of cognitive, affective, narrative, and non-narrative pro-COVID-19 vaccination messages.

Keywords: COVID-19; health communication; message fatigue; vaccination; vaccine; vaccine hesitancy.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • COVID-19 Vaccines* / administration & dosage
  • COVID-19* / prevention & control
  • Health Communication*
  • Humans
  • Intention
  • Pandemics
  • Vaccination / adverse effects

Substances

  • COVID-19 Vaccines