The global outbreak of novel coronavirus disease COVID-19 has caused intergroup discrimination associated with the disease to become increasingly prominent. Research demonstrates that the attitudes and behaviors of third-party observers significantly impact the progression of discrimination incidents. This study tested a parallel mediating model in which the attribution tendencies of observers influence their behavioral intentions through the mediating effect of the emotions of anger and contempt. The first two studies confirmed the proposed model with discrimination incidents reported against "returnees from Wuhan" and "returning workers from Hubei." Study 3 further manipulated the attribution tendencies of observers, providing empirical evidence for the causality from attribution tendencies to emotions, confirming the validity of the model. These findings enrich the cognitive (attribution)-emotion-action model, further enhancing our understanding of the role of third parties in intergroup conflicts, with implications for the management of people's emotions and behaviors in social crises.
Keywords: COVID-19; attribution; cognition (attribution)–emotion–action model; intergroup discrimination; third-party observer.
© The Author(s) 2022.