Designing pain visualisation for caregivers of people with special needs: A co-creation approach

H Korving; P S Sterkenburg; E I Barakova; L M G Feijs

doi:10.1016/j.heliyon.2022.e11975

Designing pain visualisation for caregivers of people with special needs: A co-creation approach

Heliyon. 2022 Dec 5;8(12):e11975. doi: 10.1016/j.heliyon.2022.e11975. eCollection 2022 Dec.

Authors

H Korving^{1

2}, P S Sterkenburg^{1

3}, E I Barakova², L M G Feijs²

Affiliations

¹ Department of Behavioral and Movement Sciences, Clinical Child and Family Studies, Amsterdam Public Health, Vrije Universiteit Amsterdam, Van der Boechorststraat 7, 1081 BT, Amsterdam, the Netherlands.
² Department of Industrial Design, Future Everyday Group, Eindhoven University of Technology, Groene Loper 3, 5612 AE Eindhoven, the Netherlands.
³ Bartiméus, Oude Arnhemse Bovenweg 3, 3941 XM Doorn, the Netherlands.

Abstract

Recognizing pain in people with communicative disabilities is challenging. A support system detecting pain signals provides caregivers with information to intervene adequately. This study aims to develop a design for a user interface visualizing pain experiences for a signalling system intended for caregivers. Caregivers receive alerts, indicating the presence or absence of pain experienced by a disabled individual. The design process included the use of value proposition, a brainstorm, a mood board with basic design elements, and multiple questionnaires and focus groups. During the multi-disciplinary design process end-users were extensively involved. The final design was deemed intuitive, clear and recognizable, and useable in daily caregiving. This article describes the creation process for a non-hedonistic visualization for this niche end-user group.

Keywords: Collaborative design; Daily caregivers; Interface design; Perception; User-centred design.