How the current non-significant effects of person-centred care on nurses' outcomes could be abated by the WE-CARE roadmap enablers: A discursive paper

Cornelia Van Diepen; Andreas Fors; Monica Bertilsson; Malin Axelsson; Inger Ekman; Gunnel Hensing

doi:10.1002/nop2.1500

How the current non-significant effects of person-centred care on nurses' outcomes could be abated by the WE-CARE roadmap enablers: A discursive paper

Nurs Open. 2023 Apr;10(4):2044-2052. doi: 10.1002/nop2.1500. Epub 2022 Nov 28.

Authors

Cornelia Van Diepen^{1

2}, Andreas Fors^{2

3

4}, Monica Bertilsson⁵, Malin Axelsson⁶, Inger Ekman^{2

3}, Gunnel Hensing⁵

Affiliations

¹ Erasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, The Netherlands.
² Centre for Person-Centred Care (GPCC), University of Gothenburg, Gothenburg, Sweden.
³ Institute of Health and Care Sciences, Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
⁴ Research and Development Primary Health Care, Region Västra Götaland, Gothenburg, Sweden.
⁵ School of Public Health and Community Medicine, Institute of Medicine, The Sahlgrenska Academy, University of Gothenburg, Gothenburg, Sweden.
⁶ Department of Care Science, Faculty of Health and Society, Malmö University, Malmö, Sweden.

Abstract

Aim: To describe the non-significant results in nurses' outcomes after the implementation of person-centred care (PCC) and discuss if and how enablers of the WE-CARE roadmap for implementing PCC could abate the non-significant results.

Design: In this paper, an innovative framework of enablers in the WE-CARE Roadmap is explained in relation to increased PCC and nurses' job satisfaction.

Method: Findings from a scoping review and published material provided how PCC and nurses' outcomes connect. The WE-CARE roadmap entails five enablers: Information technology, Quality measures, Infrastructure, Incentive systems and contracting strategies.

Results: The WE-CARE roadmap was described and each enabler in the WE-CARE roadmap is discussed concerning PCC and the nurses' job satisfaction. Thus far, the effects of PCC on nurses' outcomes have been non-significant. The WE-CARE roadmap enablers can be implemented to ensure an increased PCC implementation and higher nurses' job satisfaction.

Keywords: WE-CARE roadmap; enablers; job satisfaction; patient-centred care: nurses; person-centred care.

Publication types

Review
Research Support, Non-U.S. Gov't

MeSH terms

Humans
Information Science
Job Satisfaction
Nurses*
Organizational Culture
Patient-Centered Care* / methods