Implementation Determinants of Knowledge Mobilization within a Quebec Municipality to Improve Universal Accessibility

Int J Environ Res Public Health. 2022 Nov 8;19(22):14651. doi: 10.3390/ijerph192214651.

Abstract

According to the UN-CRPD, cities must develop action plans about universal accessibility (UA). Operationalization of these plans is complex, and little is known about what municipal employees know about UA.

Aim: The aim is to document implementation determinants of UA within a municipal organization in Quebec, Canada.

Methods: An observational cross-sectional study was performed. Employees answered a survey based on the TDF and the DIBQ. Facilitators, barriers, and factors influencing the determinants were identified.

Results: A total of 43% of the employees completed the survey. The implementation of UA measures is more facilitated by their beliefs about the impact on citizens, while the external context hinders the proper implementation. It is also influenced by six factors: (1) professional role, (2) capacity, (3) resources, (4) willingness, (5) characteristics, and (6) feedback.

Discussion: Results suggest that understanding the consequences, sufficient resources, abilities, and willingness can influence implementation of UA.

Conclusion: These findings have informed the objectives of the next action plan of the municipal organization and could guide the development of solutions.

Keywords: Convention on Rights of People with Disabilities; human rights; knowledge mobilization; local government; municipality; universal accessibility.

Publication types

  • Observational Study
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Canada
  • Cities
  • Cross-Sectional Studies
  • Humans
  • Knowledge*
  • Quebec

Grants and funding

This research was funded by Social Sciences and Humanities Research Council (SSHRC) (895-2020-1001) and Fonds de Recherches du Québec—Société et Culture (FRQSC) from the research team Participation Sociale et Villes Inclusives (PSVI) (2023-SE7-310780). It was also supported by the doctoral scholarship (284142) from Fonds de recherche du Québec–Société et Culture (FRQSC) to M.C. and research fellow awards from Fonds de recherche du Québec–Santé (FRQS) to M.-E.L. (54202) and F.R. (296761).