We critically understand the hydrogen bonding interactions and electronic transitions occurring in a thin film as well as in solution of a photo-responsive polymer, azo-polyurea (azo-PU). We synthesize azo-PU by covalent attachment of the azobenzene chromophore to the main chain of polyurea. Azo-PU shows reversible photoisomerization between trans and cis states upon light exposure, the occurrence of which is typically analysed using the π-π* and n-π* electronic transition peaks in the UV-visible absorption spectrum. We find that the π-π* and n-π* bands undergo a redshift and blueshift respectively on dissolving azo-PU in DMF solvent, resulting in a single overlapped peak in the spectrum. However, upon UV irradiation, these bands split into two independent transitions that are characteristic of azo-PU solid films. These observations are explained based on the changes in polymer-polymer and polymer-solvent interactions through hydrogen bonding and self-aggregation tendency. The experimental findings are corroborated using DFT simulations which provide useful insights into electronic orbital transitions, electron distribution, and hydrogen bonding interaction through IR vibrational modes.