Tele-urgent Care for Low-acuity Conditions: A Systematic Review

Review
Washington (DC): Department of Veterans Affairs (US); 2022 Apr.

Excerpt

Approximately 1 in 3 emergency department (ED) visits in the United States are nonemergent, potentially leading to unnecessary testing, treatment, and cost. Payers have long struggled to discourage nonemergent ED visits through patient education and higher copayments for ED visits. Delivery systems have built alternatives like same day or after-hours primary care, urgent care centers, retail clinics, and tele-urgent care.

Publication types

  • Review