Community Case Study: The Role of Live-Interactive Learning Network in Addressing Community Wide Information Needs Through Show-Me COVID-19 ECHO

Mirna Becevic; Melissa Warne-Griggs; Emmanuelle Wallach; Karen Edison; Rachel Mutrux; Jane A McElroy; Albert Hsu; Chi-Ren Shyu; Robin Trotman; Kimberly Hoffman

doi:10.3389/fpubh.2022.913747

Community Case Study: The Role of Live-Interactive Learning Network in Addressing Community Wide Information Needs Through Show-Me COVID-19 ECHO

Front Public Health. 2022 Jul 6:10:913747. doi: 10.3389/fpubh.2022.913747. eCollection 2022.

Authors

Mirna Becevic^{1

2

3}, Melissa Warne-Griggs², Emmanuelle Wallach², Karen Edison^{1

2}, Rachel Mutrux², Jane A McElroy⁴, Albert Hsu⁵, Chi-Ren Shyu^{3

6}, Robin Trotman⁷, Kimberly Hoffman⁴

Affiliations

¹ Department of Dermatology, University of Missouri, Columbia, MO, United States.
² Missouri Telehealth Network, University of Missouri, Columbia, MO, United States.
³ Institute for Data Science and Informatics, Columbia, MO, United States.
⁴ Family and Community Medicine, University of Missouri, Columbia, MO, United States.
⁵ Department of Obstetrics, Gynecology, and Women's Health, University of Missouri, Columbia, MO, United States.
⁶ Department of Electrical Engineering and Computer Science, University of Missouri, Columbia, MO, United States.
⁷ Infectious Disease, CoxHealth Center, Springfield, MO, United States.

Abstract

After the COVID-19 pandemic reached Missouri, the Show-Me ECHO (Extension for Community Healthcare Outcomes) project initiated COVID-19 ECHO virtual knowledge-sharing networking sessions. These live-interactive weekly sessions inform participants about up-to-date evidence-based recommendations and guidelines through expert didactic lectures followed by real-life case discussions. We conducted a qualitative analysis of pre-session surveys and questions asked during sessions to learn about information needs of community members during first months of public health emergency. This was a pilot project using qualitative analysis of registration questions regarding anticipated COVID-19 community information needs, and participants' questions asked during sessions collected from March 23 until May 4, 2020. We also analyzed participants' satisfaction surveys collected in December 2020. A total of 761 unique participants attended COVID-19 ECHO during the study period. Survey was completed by 692 respondents. Participants asked 315 questions resulting in 797 identified community information needs. Five thematic categories were recognized: patient care, information seeking, minimizing exposure, financial themes, and general comments. Most attendees rated content quality, logistics, and technical operations as good or excellent on a five-point Likert scale. The COVID-19 ECHO model was responsive to the needs of participants by sharing and discussing up-to-date recommendations and guidelines regarding COVID-19. Sessions were well-attended, and the didactic presenters were invited to deliver same or similar presentations at Boone County Medical Society (BCMS) weekly seminars, suggesting the value of the project to healthcare providers and other community members caring for or working with the most vulnerable populations.

Keywords: COVID-19; continuing medical education; project ECHO; telehealth; virtual learning networks.

Publication types

Research Support, U.S. Gov't, Non-P.H.S.

MeSH terms

COVID-19*
Health Personnel / education
Humans
Pandemics
Pilot Projects
Simulation Training*