Conversational Agent to Address COVID-19 Infodemic: A Design-Based Research Approach

Stud Health Technol Inform. 2022 May 25:294:143-144. doi: 10.3233/SHTI220421.

Abstract

Since the beginning of the year 2020, we have been suffering from the COVID-19 pandemic and are daily exposed to misinformation, leading to myths around vaccination and COVID-19. This study focuses on creating and distributing a Conversational Agent (CA), named VWise, for a health intervention using Design-Based Research (DBR), to help profile, guide, and inform the public about COVID-19 and COVID-19 vaccination in the EMRO (Eastern Mediterranean Region of Operations) region.

Keywords: COVID-19 vaccination; Conversational Agent; Design-Based Research; NLU.

MeSH terms

  • COVID-19 Vaccines
  • COVID-19* / prevention & control
  • Communication
  • Humans
  • Infodemic
  • Pandemics / prevention & control
  • SARS-CoV-2
  • Social Media*

Substances

  • COVID-19 Vaccines