Transitioning to Telehealth for COVID-19 and Beyond: Perspectives of Community Mental Health Clinicians

J Behav Health Serv Res. 2022 Oct;49(4):524-530. doi: 10.1007/s11414-022-09799-z. Epub 2022 May 10.

Abstract

In response to COVID-19, mental health clinics transitioned to telehealth to maintain psychotherapy delivery. Community mental health (CMH) settings, which are often under-resourced, likely experienced many barriers. This study examined CMH clinicians' experiences transitioning to telehealth. Data came from a state-funded initiative training CMH clinicians in cognitive behavioral therapy. Participants (N = 197) completed pre-training and post-consultation surveys which included questions about their experiences with telehealth. Most clinicians found telehealth beneficial and effective. Clinicians strongly endorsed wanting telehealth as an option even after in-person services resume. CMH clinicians rated "engaging younger children" as the most significant barrier to telehealth. Despite some telehealth barriers, clinicians generally viewed telehealth favorably and prefer having it as a long-term option. Future work should continue to understand when telehealth may be advantageous and for whom in order to improve the accessibility and quality of behavioral health services.

Keywords: Children/adolescents; Community mental health; Evidence-based treatments; Transition to telehealth.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Attitude of Health Personnel
  • COVID-19*
  • Child
  • Community Mental Health Services*
  • Humans
  • Mental Health
  • Pandemics
  • Psychotherapy
  • Surveys and Questionnaires
  • Telemedicine*