Voices of Teens and Young Adults on the Subject of Teleconsultation in the COVID-19 Context

Melissa Ziani; Emmanuelle Trépanier; Martin Goyette

doi:10.1177/23743735221092565

Voices of Teens and Young Adults on the Subject of Teleconsultation in the COVID-19 Context

J Patient Exp. 2022 Apr 12:9:23743735221092565. doi: 10.1177/23743735221092565. eCollection 2022.

Authors

Melissa Ziani¹, Emmanuelle Trépanier², Martin Goyette¹

Affiliations

¹ École nationale d'administration publique, Montréal, Canada.
² Département de médecine de famille et de médecine d'urgence, Université de Montréal, Montréal, Canada.

Abstract

This article describes the perceptions of adolescents and young adults aged 14 to 25 years who live in Québec (Canada) and obtained health services via teleconsultation for the first time, owing to the COVID-19 pandemic. Eleven young people who had received physical health services (medicine, physiotherapy, speech therapy, or nutritionist) participated in virtual semi-structured interviews. These interviews shed light on how these adolescents and young adults experienced the adaptation of the intervention and how effective they perceived the intervention to be. The article concludes with some thoughts for practitioners.

Keywords: COVID-19; adolescent; teleconsultation; telehealth; telemedicine; young adult.