Understanding the role of self-organizations in disaster relief during COVID-19: A case study from the perspective of co-production

Abstract

This article examines the role of self-organizations, the spontaneous emergence of order in natural and physical systems in disaster relief during the outbreak of COVID-19 in Wuhan China. By investigating a selection of involved self-organizations, it adopts a co-production perspective by focusing on two cases during the process of delivering emergency responses with the government and citizens to combat the health crisis. Observations and case analysis have found that both government and citizen channel play a role in delivering disaster responses. In particular, self-organizations emerged in the process of delivering relief services are observed as a critical actor of change in terms of mobilizing resources and collaborating citizens to achieve personal safety and community resilience. First, government channels are primarily manifested in residential communities in obeying emergency orders and tasks. Second, citizen channels are practiced through the co-production of disaster responses mainly delivered by residents, nonprofit organizations and enterprises. The finding suggests that self-organizations in the co-production of disaster responses with the government and residents in Wuhan has been effective that eventually brought the health crisis under control. Policy implications generated from this health crisis may provide insightful lessons for government policy making and disaster management.

Keywords: Case study; Citizen co-production; Disaster management; Emergency response.