Realtime online courses mutated amid the COVID-19 pandemic: Empirical study in hospitality program

J Hosp Leis Sport Tour Educ. 2022 Jun:30:100379. doi: 10.1016/j.jhlste.2022.100379. Epub 2022 Mar 17.

Abstract

Real-time online courses (RTOCs), a new online learning mode, have been developed because of a longitudinal suspension of classes amid the COVID-19 pandemic worldwide. We explore an information model to review the learning process and outcomes of RTOCs, which conducted educational activities via social media. Results show that social media can be a potent mediation factor with the moderation of structural differentiation to facilitate online learning outcomes. Conclusions imply that the life-changing impact of COVID-19 has caused an evolutionary online education mode that can be hybridized with face-to-face education and massive open online courses to flourish education approaches and pedagogies.

Keywords: COVID-19 pandemic; Education mutation; Hybrid-learning; Information entropy; Real-time online courses.