The COVID-19 pandemic has had a significant impact on work environments. Many workers have been requested or instructed to work from home (WFH). This study aimed to clarify the work-related stress of WFH regarding housemates based on residential types during the COVID-19 pandemic. We conducted a web-based questionnaire survey of 500 workers living with housemates in Osaka Prefecture. The WFH environments were analyzed on the basis of high-stress workers (HSWs), which accounted for 17.4% of all subjects, according to three major types of residences in Japan. The main finding is that HSWs with housemates had problems related to noise regardless of the type of residence. This study of workers living with housemates in an urban area contrasts with the findings of preceding study, which found that satisfaction with noise in the environment was higher at home than in the office. HSWs in detached houses and condominium apartments had problems with the levels of noise created by their housemates. The residents living in these types of residences were found to be relatively older, thus potentially having older children who would require a certain level of privacy. WFH workers with insufficient privacy were unable to adapt to WFH environments and suffered from high stress.
Keywords: COVID-19; built environment; housemate; mental health; noise; privacy; remote work; telework; the Brief Job Stress Questionnaire (BJSQ); work–life boundary.