Implementation and Evaluation of an Artificial Intelligence Driven Simulation to Improve Resident Communication With Primary Care Providers

Conor Merritt; Michael Glisson; Maya Dewan; Melissa Klein; Matthew Zackoff

doi:10.1016/j.acap.2021.12.013

Implementation and Evaluation of an Artificial Intelligence Driven Simulation to Improve Resident Communication With Primary Care Providers

Acad Pediatr. 2022 Apr;22(3):503-505. doi: 10.1016/j.acap.2021.12.013. Epub 2021 Dec 17.

Authors

Conor Merritt¹, Michael Glisson², Maya Dewan³, Melissa Klein⁴, Matthew Zackoff⁵

Affiliations

¹ Division of Critical Care Medicine, Department of Pediatrics, Cincinnati Children's Hospital Medical Center (C Merritt, M Dewan, and M Zackoff), Cincinnati, Ohio. Electronic address: Conor.Merritt@cchmc.org.
² Center for Simulation Research, Cincinnati Children's Hospital Medical Center (M Glisson and M Zackoff), Cincinnati, Ohio.
³ Department of Pediatrics, University of Cincinnati College of Medicine (M Dewan, M Klein, and M Zackoff), Cincinnati, Ohio; Division of Critical Care Medicine, Department of Pediatrics, Cincinnati Children's Hospital Medical Center (C Merritt, M Dewan, and M Zackoff), Cincinnati, Ohio.
⁴ Department of Pediatrics, University of Cincinnati College of Medicine (M Dewan, M Klein, and M Zackoff), Cincinnati, Ohio; Division of General and Community Pediatrics, Department of Pediatrics, Cincinnati Children's Hospital Medical Center (M Klein), Cincinnati, Ohio.
⁵ Department of Pediatrics, University of Cincinnati College of Medicine (M Dewan, M Klein, and M Zackoff), Cincinnati, Ohio; Division of Critical Care Medicine, Department of Pediatrics, Cincinnati Children's Hospital Medical Center (C Merritt, M Dewan, and M Zackoff), Cincinnati, Ohio; Center for Simulation Research, Cincinnati Children's Hospital Medical Center (M Glisson and M Zackoff), Cincinnati, Ohio.

PMID: 34923145
DOI: 10.1016/j.acap.2021.12.013

Abstract

Our artificial intelligence platform facilitated, evaluated, and provided real-time feedback on a standardized, simulated conversation. Learners evaluated the experience as equally effective to traditional education modalities and reported that it reinforced key communication elements, which would impact their future communication.

Keywords: artificial intelligence; communication; graduate medical education; residents.

MeSH terms

Artificial Intelligence*
Clinical Competence
Communication
Education, Medical, Graduate
Humans
Internship and Residency*
Primary Health Care

Grants and funding

K08 HS026975/HS/AHRQ HHS/United States