The potential use of Google reviews to assess patient satisfaction in the emergency department

Am J Emerg Med. 2022 Feb:52:110-113. doi: 10.1016/j.ajem.2021.12.013. Epub 2021 Dec 9.

Authors

Nicole Derdzakyan¹, Ali Pourmand¹, Robert Shesser¹, Sangrag Ganguli¹, Jesus Trevino²

Affiliations

¹ Department of Emergency Medicine, George Washington University School of Medicine & Sciences, 2120 L St NW, Suite 450, Washington, DC 20037, United States of America.
² Department of Emergency Medicine, George Washington University School of Medicine & Sciences, 2120 L St NW, Suite 450, Washington, DC 20037, United States of America. Electronic address: jtrevino@mfa.gwu.edu.

PMID: 34920391
DOI: 10.1016/j.ajem.2021.12.013

No abstract available

MeSH terms

Cross-Sectional Studies
Emergency Service, Hospital / statistics & numerical data
Humans
Patient Reported Outcome Measures*
Patient Satisfaction*
Search Engine*
United States