COVID-19 information dissemination in Uganda: Perspectives from sub-national health workers

BMC Health Serv Res. 2021 Oct 7;21(1):1061. doi: 10.1186/s12913-021-07068-x.

Abstract

Background: In many places, health workers at the sub-national level are on the frontlines of disseminating information about coronavirus (COVID-19) to communities. To ensure communities are receiving timely and accurate information, it is vital health workers are kept abreast of the most recent recommendations, and guidance.

Methods: An electronic survey was implemented to provide insights about the dissemination and utilisation of information and evidence related to the COVID-19 pandemic by health workers engaged at sub-national levels of the Ugandan health system. The aim of this survey was to provide insights about the dissemination and utilisation of information and evidence related to the coronavirus (COVID-19) pandemic by individuals engaged at sub-national levels of the health system.

Results: Mass media and public health campaigns and outreach activities were deemed the most suitable means to reach communities with COVID-19 information. Given the reported disruption to public outreach campaigns, this is a particularly important consideration for the provision of information to communities. All materials should be adapted to the local context. The need for information on homecare of COVID-19 patients was highlighted, along with the need for updated local statistics as to COVID-19 cases to be relayed for health workers at sub-national levels.

Conclusions: Understanding the sources of information used by health workers can facilitate the transfer of relevant and timely information, which in turn increases the use of such information by the Ugandan population. It is vital that these issues are continued to be monitored, and communication modes and content are actively responsive to the time- and place-specific needs of health workers and community members.

Keywords: COVID-19; Health communication; Infodemic; Information dissemination; Rumours; Sub-national health workers.

MeSH terms

  • COVID-19*
  • Humans
  • Information Dissemination*
  • Pandemics
  • SARS-CoV-2
  • Uganda / epidemiology