Comparison of satisfaction degree of patients treated at the Inflammatory Bowel Disease Unit (IBDU) of Hospital Universitario 12 de Octubre between previous face-to-face care and telephone care during the COVID-19 pandemic

Rev Esp Enferm Dig. 2022 Jan;114(1):58-59. doi: 10.17235/reed.2021.8185/2021.

Abstract

The aim of the IBDU is to provide comprehensive care for patients with IBD (1,2). During the COVID-19 pandemic, telephone medical consultations and telemedicine training sessions were implemented to ensure patient safety (3). The aim of this study was to determine whether there was a difference in the degree of satisfaction between face-to-face and telephone care, as well as in the annual patient sessions.

MeSH terms

  • COVID-19*
  • Hospitals
  • Humans
  • Inflammatory Bowel Diseases* / epidemiology
  • Inflammatory Bowel Diseases* / therapy
  • Pandemics
  • Patient Satisfaction
  • Personal Satisfaction
  • SARS-CoV-2
  • Telephone