Kano and other quality improvement models to enhance patient satisfaction in healthcare settings
J Family Community Med
.
2021 May-Aug;28(2):139-140.
doi: 10.4103/jfcm.jfcm_577_20.
Epub 2021 May 8.
Authors
Peter Anto Johnson
1
,
John Christy Johnson
1
2
Affiliations
1
Department of Medicine, Faculty of Medicine and Dentistry, University of Alberta, Alberta, Canada.
2
Department of Biomedical Engineering, Faculty of Engineering, University of Alberta, Edmonton, Alberta, Canada.
PMID:
34194282
PMCID:
PMC8213095
DOI:
10.4103/jfcm.jfcm_577_20
No abstract available