Does positive workplace gossip help socialize newcomers? A dual-pathway model based on network ties

Abstract

Researchers have been interested in discussing negative workplace gossip and its consequences, but have paid little attention to positive workplace gossip and its positive aspects in the workplace. Based on the perspective of social network, this study explores the two-path mediating mechanisms between positive workplace gossip and the socialization outcomes of newcomers. The data were collected in a multitime and multisource manner. The results show that information ties and friendship ties mediated the relationship between positive workplace gossip and the socialization outcomes of newcomers. Specifically, positive workplace gossip helped newcomers form instrumental and expressive social relationships (viz., informational ties and friendship ties), which in turn contributed to socialization outcomes (viz., role clarity and social integration). Theoretical and management implications are discussed as well.

Keywords: friendship ties; informational ties; positive workplace gossip; role clarity; social integration.