Who seeks help online? Comparing online and offline help-seeking preferences amongst youths with suicidal ideation

J Affect Disord. 2021 Sep 1:292:21-29. doi: 10.1016/j.jad.2021.05.056. Epub 2021 May 28.

Abstract

Background: Research consistently report an inverse relationship between suicide risk and help-seeking. The increasingly available internet-based support potentially offers an attractive alternative to traditional forms of assistance. The study compared the characteristics of suicidal youths in Hong Kong and their online and offline help-seeking behaviours.

Methods: Participants (N = 1214, age-range = 15-24 years) responded to the anonymous 2018 Hong Kong Online Survey on Youth Mental Health and Internet Usage. Respondents with suicidal thoughts were classified into those who sought help online and offline, or online only ("online-help"); those who sought help offline only ("offline-help"); and those who never sought help ("no-help"). They responded to questions concerning mental health, perception towards online support, internet use, help sources, and demographic information.

Results: The online-help group differed significantly from other groups, with greater suicidal ideation, distress, risk behaviours, and spent more time online for non-work-related purposes. Their perceived benefits of online support include anonymity, avoiding embarrassment, and social support. They are more likely to seek help from a combination of informal and formal sources.

Limitations: No data on whether participants sought help online or offline first, and their current treatment status is available. Our study adopted conveniences sampling, and few respondents have sought help online exclusively.

Conclusion: Online support offers an alternate way of engaging at-risk youths. Future clinical practice should consider online platforms as a complement, rather than a replacement, of offline platforms.

Keywords: Help-seeking preference; Hong Kong; Internet; Suicide; Youth.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Help-Seeking Behavior*
  • Hong Kong
  • Humans
  • Internet
  • Mental Health
  • Social Support
  • Suicidal Ideation
  • Suicide*
  • Surveys and Questionnaires
  • Young Adult