Disentangling the clinical data chaos: User-centered interface system design for trauma centers

PLoS One. 2021 May 12;16(5):e0251140. doi: 10.1371/journal.pone.0251140. eCollection 2021.

Abstract

This paper presents a year-long study of our project, aiming at (1) understanding the work practices of clinical staff in trauma intensive care units (TICUs) at a trauma center, with respect to their usage of clinical data interface systems, and (2) developing and evaluating an intuitive and user-centered clinical data interface system for their TICU environments. Based on a long-term field study in an urban trauma center that involved observation-, interview-, and survey-based studies to understand our target users and their working environment, we designed and implemented MediSenseView as a working prototype. MediSenseView is a clinical-data interface system, which was developed through the identification of three core challenges of existing interface system use in a trauma care unit-device separation, usage inefficiency, and system immobility-from the perspectives of three staff groups in our target environment (i.e., doctors, clinical nurses and research nurses), and through an iterative design study. The results from our pilot deployment of MediSenseView and a user study performed with 28 trauma center staff members highlight their work efficiency and satisfaction with MediSenseView compared to existing clinical data interface systems in the hospital.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Clinical Medicine / methods*
  • Decision Making, Computer-Assisted
  • Efficiency
  • Health Personnel / psychology
  • Humans
  • Intensive Care Units / trends
  • Software
  • Stakeholder Participation
  • Surveys and Questionnaires
  • Trauma Centers / trends*
  • User-Computer Interface*

Grants and funding

J.Ko was supported by the Yonsei University Research Fund (2019-22-0180; 2020-22-0513) and National Research Foundation Korea (2021R1A2C4002380) for this work. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.