The impact of social comparisons of job demands and job control on well-being

Appl Psychol Health Well Being. 2021 May;13(2):419-436. doi: 10.1111/aphw.12257. Epub 2021 May 4.

Abstract

We extended the job demand-control model by including a social comparison perspective and hypothesised that an employee's work-related well-being is to some degree relative to the perceived work environment of coworkers rather than absolute (in terms of isolated effects of individual work characteristics). Hence, we account for the social context when examining the effects of individual job characteristics. Using a lagged study design with two measurement times eight weeks apart, we examined the effects of the (in)congruence between one´s own job demands and job control with the perceived job demands and job control of coworkers on job satisfaction, emotional exhaustion, cynicism, and professional efficiency. Findings from polynomial regression analyses and response surface methodology revealed that perceiving coworkers as having either higher or lower demands than oneself is associated with lower job satisfaction and higher levels of emotional exhaustion. This provides partial support for our hypotheses. We found first-time evidence that social comparison processes regarding job demands can influence employees´ well-being.

Keywords: job demand-control model; organisational psychology; polynomial regression analysis; social comparison; subjective well-being.

MeSH terms

  • Affect
  • Burnout, Professional*
  • Emotions
  • Humans
  • Job Satisfaction
  • Social Comparison*
  • Workload
  • Workplace