Continuity of health service delivery during the COVID-19 pandemic: the role of digital health technologies in Uganda

Pan Afr Med J. 2020 May 20;35(Suppl 2):43. doi: 10.11604/pamj.supp.2020.35.2.23115. eCollection 2020.

Abstract

In response to coronavirus disease-2019 pandemic (COVID-19), the government of Uganda instituted movement restrictions to curb disease spread. However, this affected accessibility to medical services in a setting where the healthcare system is not equipped to handle most healthcare needs of the populace outside hospital premises. This gap led to the prominence and unprecedented rise in the use of digital health technologies to deliver health information and services at a distance (telehealth) during the COVID-19 outbreak. The use of telehealth modalities including tele-consultation, tele-psychiatry, call centers and mobile phone health information dissemination increased. The COVID-19 pandemic augmented the rising role of digital health technologies as a much needed aspect of medical service delivery in our times. However, the efficacy and impact on clinical outcomes across various healthcare thematic areas need to be explored further and more evidence generated.

Keywords: COVID-19; Uganda; digital health; telehealth; telemedicine.

MeSH terms

  • COVID-19 / prevention & control*
  • Call Centers
  • Cell Phone
  • Delivery of Health Care / methods*
  • Delivery of Health Care / organization & administration
  • Digital Technology / methods
  • Health Services Accessibility*
  • Humans
  • Information Dissemination
  • Telemedicine / methods*
  • Uganda