Patients' Experiences of Interprofessional Collaborative Practice in Primary Care: A Scoping Review of the Literature

Katherine H Morgan; Cristina Sofia Barroso; Sarah Bateman; Melanie Dixson; Kathleen Conroy Brown

doi:10.1177/2374373520925725

Patients' Experiences of Interprofessional Collaborative Practice in Primary Care: A Scoping Review of the Literature

J Patient Exp. 2020 Dec;7(6):1466-1475. doi: 10.1177/2374373520925725. Epub 2020 May 27.

Authors

Katherine H Morgan¹, Cristina Sofia Barroso², Sarah Bateman³, Melanie Dixson⁴, Kathleen Conroy Brown²

Affiliations

¹ College of Nursing, The University of Tennessee Knoxville, TN, USA.
² Department of Public Health, The University of Tennessee Knoxville, TN, USA.
³ The University of Tennessee Knoxville, TN, USA.
⁴ Knoxville Libraries, University of Tennessee, Knoxville, TN, USA.

Abstract

Interprofessional collaboration (IPC) has been shown to improve patient safety and quality of care. Particularly, IPC assists health care providers to manage complex and chronic diseases. To this end, primary care centers around the world have begun practicing IPC; however, little is known about the patient's experience of IPC in primary care (IPC-pc). The goals of this scoping review were to identify the studies exploring patients' perspectives on IPC-pc and to reveal gaps in the literature for future research in order to inform policy and practice. A key word search strategy was conducted using PubMed to identify studies published from 1997 to 2017 on IPC-pc that included data collected from patients or their caregivers about patient experience or satisfaction. Seven studies met the inclusion criteria for the scoping review, and these studies were evaluated by interprofessional intervention, collaboration, and outcomes.

Keywords: interprofessional collaboration; interprofessional practice; patient experience; patient satisfaction.