The mediational effect of social support between organizational identification and employees' health: a three-wave study on the social cure model

Anxiety Stress Coping. 2021 Jul;34(4):465-478. doi: 10.1080/10615806.2020.1868443. Epub 2021 Jan 6.

Abstract

Background: Recent research postulated that organizational identification plays an important role in employees' health and well-being. Building on the Social Identity Approach as a framework, we test the so-called social cure hypothesis, according to which group-based processes of social support should reduce employees' psychological distress.

Design and methods: While there is a considerable amount of cross-sectional evidence concerning the positive role played by organizational identification in this dynamic, there is a lack of full panel studies. This study tries to fill this gap by using data from a sample of technical and administrative staff of a University in Italy at three time points (N = 96). Data were analyzed using Autoregressive Cross-Lagged Panel models.

Results: We found support for the hypothesized longitudinal mediational model. Specifically, strongly identified employees tend to receive more social support, and this in turn reduces psychological distress over time.

Conclusions: This study is the first test of the social cure hypothesis in an organizational context that uses a panel study design. We discuss the theoretical and practical implications for management.

Keywords: organizational identification; panel design; psychological distress; social cure hypothesis; social identity model of stress; social support.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Cross-Sectional Studies
  • Humans
  • Italy
  • Organizations*
  • Social Support*
  • Universities