Objective: To report the experience of collaborative practices facing the COVID-19 pandemic.
Methods: This is a report about the experience of collaborative practices conducted by health care teams in emergency service in the Emergency Care Units facing of COVID-19 pandemic in the city of Fortaleza, State of Ceará, in the first semester of 2020.
Results: Collaborative actions, cooperation and effective communication among nursing and medical team contribute to the management of mild and complex cases of COVID-19, as well as qualify them in suitable and necessary care and confrontation measures.
Final considerations: The report shows the need for collaborative practices to minimize negative effects on the population in the face of the new coronavirus pandemic.