Well-Being and Satisfaction of Nurses in Slovenian Hospitals: A Cross-Sectional Study

Zdr Varst. 2020 Jun 25;59(3):180-188. doi: 10.2478/sjph-2020-0023. eCollection 2020 Sep.

Abstract

Introduction: Well-being is one of the most important factors in whether nurses decide to remain in the nursing profession. This study aims to examine well-being and satisfaction among nurses working in Slovenian hospitals and to identify the related demographic factors.

Methods: This descriptive cross-sectional study uses standardised instruments. The sample included 640 nurses working in Slovenian hospitals. The difference between individual variables were analysed using the Mann-Whitney and Kruskal-Wallis tests.

Results: Nurses self-assessed their satisfaction and well-being as moderate. Forty-seven per cent of nurses were satisfied with their job, 49% assessed their psychological well-being as good, 52% were often exposed to stress at the workplace and 30% were always exposed to stress at the workplace. Levels of job satisfaction (p=0.031), psychological well-being (p=0.029) and subjective well-being (p=0.014) were found to differ significantly according to level of education, while levels of job satisfaction (p=0.005), life satisfaction (p<0.001), psychological well-being (p<0.001) and subjective well-being (p<0.001) were also found to differ according to years of nursing service and from hospital to hospital (p<0.001).

Conclusions: The key finding of the study is that nurses are moderately satisfied with their work and life and that they display moderate levels of psychological and subjective well-being. Hospitals can be successful and achieve the goals of the organisation if their employees are satisfied with work and enjoy good levels of well-being. Hospital management have to recognise the importance of ensuring that nurses and other employees are satisfied and healthy.

Uvod: Počutje medicinskih sester je eden najpomembnejših dejavnikov odločitve, ali ostanejo zaposlene v zdravstvu ali ne. Namen raziskave je bil ugotoviti stopnjo dobrega počutja in zadovoljstva medicinskih sester, ki delajo v slovenskih bolnišnicah, ter prepoznati nekatere povezane demografske dejavnike.

Metode: Uporabljena je bila opisna presečna raziskava in standardizirani instrumenti. V vzorec je bilo vključenih 640 medicinskih sester iz slovenskih bolnišnic. Razlike med posameznimi spremenljivkami so bile analizirane s testoma Mann-Whitney in Kruskal-Wallis.

Rezultati: Medicinske sestre so samoocenile svoje zadovoljstvo in počutje kot zmerno. 47 % medicinskih sester je zadovoljnih s svojim delom, 49 % pa je svoje psihološko počutje ocenilo kot pozitivno. 52 % medicinskih sester je pogosto in 30 % medicinskih sester je vedno izpostavljenih stresu na delovnem mestu. Glede na stopnjo izobrazbe so bile ugotovljene statistično pomembne razlike v zadovoljstvu z delom (p = 0,031), psihološkem (p = 0,029) in subjektivnem počutju (p = 0,014). Statistično pomembne razlike so bile ugotovljene pri zadovoljstvu z delom (p = 0,005), zadovoljstvu z življenjem (p < 0,001), psihološkem (p < 0,001) in subjektivnem počutju (p < 0,001) glede na leta delovnih izkušenj v zdravstveni negi in upoštevajoč različne bolnišnice (p < 0,001).

Zaključki: Ključna ugotovitev raziskave je zmerno zadovoljstvo z delom in življenjem ter zmerno dobro psihološko in subjektivno počutje medicinskih sester. Bolnišnice so lahko uspešne in dosegajo organizacijske cilje, če so tudi medicinske sestre zadovoljne z delom in se dobro počutijo. Vodstvo v bolnišnicah mora prepoznati pomen skrbi za zadovoljne in zdrave medicinske sestre ter tudi ostale zaposlene v bolnišnici.

Keywords: health; hospitals; nurses; satisfaction.