The role and competencies of the oncology nurse navigator (ONN) are well defined and emphasize education, communication, and collaboration to support patients, families, and caregivers in overcoming barriers within healthcare systems. The authors describe the operationalization of the ONN role within a large academic health system and present a case study that illustrates the work of a team of navigators. The importance of co-navigating individuals with their community-based navigators and healthcare teams is presented, emphasizing the significance of interprofessional collaboration to support continuity of care for individuals with cancer.
Keywords: academic cancer center; care coordination; navigation program; nurse navigation.